Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Phillips

Michelle Phillips

March 11, 2026

5  out of  5
rating by Michelle Phillips
"We love this office! Everyone is always so kind and helpful. They have always followed through with what they say and the few times we have had to file a claim they helped make the process seamless."
We responded:
"Thank you so much Michelle! We appreciate the kind words!"
Profile photo of Layton Goad

Layton Goad

March 3, 2026

5  out of  5
rating by Layton Goad
"Always helpful and friendly"
We responded:
"Thank you for the 5-star review Layton!"
Profile photo of Alicia Anderson

Alicia Anderson

March 2, 2026

5  out of  5
rating by Alicia Anderson
"I sent a text to add a car to my policy and it was done! Very fast, professional, and efficient"
We responded:
"Thank you Alicia, we appreciate your business!"
Profile photo of Albert Bronaugh Jr.

Albert Bronaugh Jr.

February 27, 2026

5  out of  5
rating by Albert Bronaugh Jr.
"Excellent customer service. They took care of my total loss claim very fast. OKC's best insurance branch for sure. Ms. Valerie Thompson will take care of all your questions and get your mind at ease. Thank you again Ms. Valerie. Sincerely, Albert Bronaugh Jr."
We responded:
"Thanks Albert! Valarie loves helping make the claims process as smooth as possible!"
Profile photo of Bethany Butcher

Bethany Butcher

February 23, 2026

5  out of  5
rating by Bethany Butcher
"Justin was a great help & so kind! He made my transition smooth & hassle free on my end."
We responded:
"Thanks Bethany! Justin was thrilled we were able to get switched over!"
Profile photo of Eric Flowers

Eric Flowers

February 21, 2026

5  out of  5
rating by Eric Flowers
"Great insurance agent."
We responded:
"Thanks Eric!"
Profile photo of kevin cullins

kevin cullins

February 20, 2026

5  out of  5
rating by kevin cullins
"Valary was awesome, very professional and knowledgeable. I received better coverage on home, autos and motorcycle than USAA and Progressive... at cheaper rates!!!"
We responded:
"Thank you for the feedback Kevin!"
Profile photo of jermaine yates

jermaine yates

February 17, 2026

5  out of  5
rating by jermaine yates
"I’ve been with Brandon Ersteniuk’s State Farm for over 10 years now and I am always amazed at how smoothly they operate. They are very knowledgeable and seem to always have a sense of urgency when handling any issues that arise. I highly recommend this office. Just a wonderful staff."
We responded:
"Jermaine, we’ve always appreciated having you as a customer. Thank you for choosing our State Farm agency - and thank you for the 5 star review!"
Profile photo of Kayla Bolner

Kayla Bolner

January 22, 2026

5  out of  5
rating by Kayla Bolner
"Amazing staff🙌🏻"
We responded:
"Thank you Kayla!!!"
Profile photo of Mike Terry

Mike Terry

January 16, 2026

4  out of  5
rating by Mike Terry
"Very nice people but the costs are out of control, we had a claim a few years back on tornado damage we were forced to argue with State Farm for months to come. Very difficult to deal with. That’s the only claim we ever filed premiums keep rising every year."
We responded:
"Thank you, Mike, for taking the time to share your experience. We truly appreciate your kind words about our team, and we're sorry to hear about the frustration you experienced during your claim process. Storm claims can be stressful, and it's never our goal for any customer to feel they have to fight to get the help they deserve. Premium increases are driven by many factors, including severe weather and rising repair costs across the industry, but we understand how discouraging it can be - especially when you've only had one claim. We would welcome the opportunity to review your policies with you, make sure you're receiving all available discounts, and explore any options that could better fit your needs and budget. If you're open to it, please feel free to contact our office directly so we can listen and see how we can help moving forward."
Profile photo of Greg

Greg

January 8, 2026

5  out of  5
rating by Greg
"Justin helped us get the insurance we needed at reasonable rates compared to several other companies. He was very patient with us and answered all of our questions. Was very pleasant to work with! Thank you Justin!"
We responded:
"Thanks Greg, Justin was happy to help you!"
Profile photo of Jamie Bennett

Jamie Bennett

January 5, 2026

5  out of  5
rating by Jamie Bennett
"I have been with Brandon and State Farm for 12 years and never had a bad experience top notch service and care! Always kind and very friendly! Angelina is on point!"
We responded:
"Thank you Jamie! And we agree, Angelina IS on point!"
Profile photo of Justin Key

Justin Key

December 23, 2025

5  out of  5
rating by Justin Key
"Amazing firm if you wanna be taken care of with professionalism."
We responded:
"Thank you Justin, that’s wonderful praise and we greatly appreciate it!"
Profile photo of Twila Long

Twila Long

December 18, 2025

5  out of  5
rating by Twila Long
"My State Farm family always make feel me like I'm part of their family, they always seems go that extra miles for me. I'm thankful that State Farm have employees to go that extra mile."
We responded:
"Thanks Twila!"
Profile photo of Kayla Elaine Pair

Kayla Elaine Pair

December 15, 2025

5  out of  5
rating by Kayla Elaine Pair
"Amazing customer service! Thank you for everything you guys do for our community ❤️"
We responded:
"Thank you Kayla, we’re grateful and proud to be part of this community!"
Profile photo of Hayley

Hayley

December 12, 2025

5  out of  5
rating by Hayley
"Very kind and helpful"
We responded:
"Thank you Hayley!"
Profile photo of Regina McDonald

Regina McDonald

December 9, 2025

5  out of  5
rating by Regina McDonald
"Miss Angelina is the best she always explained everything too me so that i would understand whats going on. She is very professional and respectful to her clients. Thank you state farm for all of your help. And thank you for miss Angelina."
We responded:
"Thanks Regina, Angelina really enjoyed working with you!"
Profile photo of Shyann Ramirez

Shyann Ramirez

December 8, 2025

5  out of  5
rating by Shyann Ramirez
"Bailey has been so amazing, she’s so helpful and made my experience so easy!! Definitely recommend her a raise!!!"
We responded:
"Thanks Shyann! Bailey loves being able to help out customers like you!!"
Profile photo of Susan Schultz

Susan Schultz

November 27, 2025

5  out of  5
rating by Susan Schultz
"If you need help with your insurance, you should Definitely call Justin for a quote. He is very Helpful and teaches you about your Coverage."
We responded:
"Thanks for the 5-star review Susan!"
Profile photo of David Schultz

David Schultz

November 27, 2025

5  out of  5
rating by David Schultz
"I have the best agent ever! I’ve never had a bad time with this office and the employees are really nice. There’s so much personal help and you should definitely call Justin to get a quote!"
We responded:
"Thanks David!! That’s high praise, and we appreciate it!"
Profile photo of Chris Finley

Chris Finley

November 26, 2025

5  out of  5
rating by Chris Finley
"They are always quick to answer any question I have and are very friendly."
We responded:
"Thanks Chris, we’re always happy to help!"
Profile photo of doclucero1

doclucero1

November 19, 2025

5  out of  5
rating by doclucero1
"Very helpful! Pleasant transaction."
We responded:
"Thank you for great review!"
Profile photo of Tamara

Tamara

November 13, 2025

5  out of  5
rating by Tamara
"Justin made the process of switching my home and car insurance so easy! I really appreciate all of his help and the cost savings I'm getting."
We responded:
"Thank you Tamara!"
Profile photo of Jodi Montgomery

Jodi Montgomery

October 30, 2025

5  out of  5
rating by Jodi Montgomery
"Thank you Justin (Brandon Ersteniuk office) you made the process so easy. I appreciate you getting me a better deal on my insurance. Great service!"
We responded:
"Thank you Jodi!!"
Profile photo of Lynn McMahan

Lynn McMahan

October 30, 2025

5  out of  5
rating by Lynn McMahan
"I've been with this State Farm office for many years. They're always very helpful, friendly and courteous! No matter what I'm calling about, they take care of it quickly and professionally 😊"
We responded:
"Thank you for the 5-star review Lynn!"